Frequently asked questions
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Once we receive your return it will be processed within 7 working days.
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If you order for delivery in Switzerland, returns are at your expense with the carrier of your choice to one of our ba&sh boutiques in Switzerland.
You have 30 days from the order date to return your parcel.
If you prefer to drop off your return parcel directly at our boutique: no problem! Our teams will be delighted to welcome you at:
7 RUE DE LA FONTAINE
1204 GENEVA -
You can request a password reset directly from the login page. If you do not receive an email, check your spam folder.
Do you have any other questions?
If you did not find the answer to your question in our FAQ, you can contact us directly and we will get back to you as soon as possible.
Contact us