Customer service

Do you have a question or a problem?

Our customer service team is available to answer your questions by email Monday - Friday from 9AM to 6PM (UTC+2)

Frequently asked questions

Once we receive your return it will be processed within 7 working days.

Returns are at your expense and to one of our ba&sh stores in Geneva. Use the carrier of your choice and there is no need to take out insurance.

You can also drop off your order in the store if it is easier for you.

You can request a password reset directly from the login page. If you do not receive an email, check your spam folder.

Go to the FAQ

Want to be part of the ba&sh team?

Ba&sh reunites various professions across the world. These experts participate in the development of the brand and contribute to its future and success.

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