Need help ?
Customer service
Do you have a question or a problem?
Our customer service team is available to answer your questions by email Monday - Friday from 9AM to 6PM (UTC+2)
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Write to us
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Whatsapp
Frequently asked questions
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Once we receive your return it will be processed within 7 working days.
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It depends on the return option selected.
You have three choices :
A refund: in this case, a return fee of 73 DKK will be deducted from your refund once the package is received. Ba&sh will provide you with a return label from Chronopost to send your package to our workshop.
The option to exchange : in this case you will receive a pre-paid return label and no additional return costs will be charged from your return shipping.
The option for a credit : you will receive a pre-paid return label and no additional return costs will be charged from your return shipping.
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You can request a password reset directly from the login page. If you do not receive an email, check your spam folder.
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