Frequently asked questions
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Once we receive your return it will be processed within 7 working days.
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Returns are at your expense with the carrier of your choice. Packages must be returned to our warehouse in France.
You have 30 days from the order date to return your parcel.
It is not yet possible to drop off parcels in ba&sh stores in the Netherlands.
Returns should be sent to:
ba&sh service retour
11 avenue du noyer à la malice
ZAC de la butte aux bergers
95380 Louvres
France -
You can request a password reset directly from the login page. If you do not receive an email, check your spam folder.
Do you have any other questions?
If you did not find the answer to your question in our FAQ, you can contact us directly and we will get back to you as soon as possible.
Contact us