Frequently asked questions

Once we receive your return it will be processed within 7 working days.

No, returns are at your expense. You can use the carrier of your choice. No insurance is required.

You can request a password reset directly from the login page. If you do not receive an email, check your spam folder.

Do you have any other questions?

If you did not find the answer to your question in our FAQ, you can contact us directly and we will get back to you as soon as possible.

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