Customer service
Do you have a question or a problem?
Our customer service team is available to answer your questions by email Monday - Friday from 9AM to 6PM (UTC+2)
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Write to us
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Whatsapp
Frequently asked questions
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Once we receive your return it will be processed within 7 working days.
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It all depends on the return option you select.
You have three choices: A refund: in this case 115SEK return postage will be deducted from your refund once the parcel has been received. ba&sh will give you a Chronopost return label to post your parcel to our workshop.
Exchange option: in this case, the prepaid return label is entrusted to you and no additional outward or return postage will be charged.
Credit note option: the prepaid return label is given to you and no additional outward or return postage will be charged.
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You can request a password reset directly from the login page. If you do not receive an email, check your spam folder.
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