Customer service

Do you have a question or a problem?

Our customer service team is available to answer your questions by email Monday - Friday from 9AM to 6PM (UTC+2)

Frequently asked questions

Once we receive your return it will be processed within 7 working days maximum.

UK returns are free in your local ba&sh store as well as via post. The DHL prepaid label can be downloaded from your account. 

Please note that refunds are not automatic and the refund period depends on your bank. UK returns are to be sent to:
Ba&sh
309 BROMPTON ROAD
LONDON
SW3 2DY
ENGLAND"

You can request a password reset directly from the login page. If you do not receive an email, check your spam folder.

Go to the FAQ

Want to be part of the ba&sh team?

Ba&sh reunites various professions across the world. These experts participate in the development of the brand and contribute to its future and success.

Join us