Customer service

Do you have a question or a problem?

Our customer service team is available to answer your questions by email Monday - Friday from 9AM to 6PM (UTC+2)

  • Write to us
    here

  • Whatsapp

Frequently asked questions

Once we receive your return it will be processed within 7 working days.

No, returns are at your expense. You can use the carrier of your choice. No insurance is required.

You can request a password reset directly from the login page. If you do not receive an email, check your spam folder.

Go to the FAQ

Want to be part of the ba&sh team?

Ba&sh reunites various professions across the world. These experts participate in the development of the brand and contribute to its future and success.

Join us